Twenty years ago, your parents opened the Reed Hotel, and were mysteriously killed shortly after. Now, against all advice, your brother has decided to re-open it... and he's gone missing. You must explore the evil place to save him, and try to escape with your life. What lurks in the bowels of the Hotel's basement? What secrets do the rooms in the upper floors hold?
As Kyle Reed, you'll explore from a first person perspective. To move from screen to screen, click on green areas that appear on-screen. Interaction is handled by the use of various icons that appear over "hot spots" or objects, very similar to The 7th Guest.
The game is divided into 8 chapters (or "levels"). Should you die, you'll either be exited from the game or be able to restart the previous chapter. There are multiple endings based upon your actions within the game.